We want your GriotBook to be a family heirloom that you can be proud of. Sometimes, photos have the tendency to fade away over a long period of time. A photo can gradually grow faint and disappear. Try to avoid using images that are fading or turning yellow. If we detect that your photo is too faded, we will advise you of the issue at which time you will decide to either fix the fading, replace the image with another one, print as is or remove the image all together. Once you sign off on your files, we will not be responsible for your photo not printing properly. We can replace your photos with another one of your choice, but there is a charge of $50 to fix files AFTER they have been approved by you. If you have photos that are in question, please contact us at (888) 600-2011.