Griotbook.coms: Refund Policy

REFUND POLICY QUICK LINKS

Due to the custom nature of our product, we cannot accept returns. However, if you received your order and there is a printing error (Misprinted pages, wrong book, damaged in shipping, missing pages) on the rare occasion that there is a defect in the manufacturing process or damage in shipping, please call or email us immediately and let us know what the issue is. We will reprint and reship a new book to you at no extra cost once defected GriotBook is returned to our office. All claims of defects in manufacturing or damages in shipping must be made within 10 days of receipt of your order, so please, open your shipment and examine your books when they arrive. GriotBook.com is not responsible for any user caused errors such as: misspelled words, low-resolution images, cropping errors, missing images, incorrectly selected backgrounds or layouts.

If you wish to make a claim for an exchange/return please CONTACT US @(657) 44-GRIOT and we will review your order to determine the error.

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EXTRA IMPORTANT STUFF

[Payment Center] [Privacy/Terms of Use] [SiteMap]

[Gathering Information] [Collect Memorabilia] [Creating a Timeline] [Oral Sources] [Written Sources] [Ordering Extra GriotBooks] [My GriotBook] [Online Database] [Family Historian Center] [Checklist]

[Sending in Files] [Preparing Layout] [Reviewing Files] [Correcting Files] [Final Review] [Completing Order] [Review Author's Copy] [Making Changes] [Final Printing] [Receiving GriotBook]

GETTING ORGANIZED

CHOOSE YOUR GRIOT

GETTING STARTED

GRIOTBOOK PROCESS

INTERVIEW / QUESIONAIRE

[The Griot Assessment] [Choosing GriotBook] [Check Pricing] [Download Questionaire] [Gather Information] [The Process]

[Our Office] [Griot Publishing] [Griot Websites/Hosting] [Customer Service]

HEADQUARTERS

[Questionnaire] [The Interview] [Family Friends] [Foster Family] [GrandParents] [Uncles] [Aunts] [Parents] [Cousins] [Siblings]

We wanted to provide a format and system that would not only help guide you in creating your family heirloom, but also to make it a memorable event in your life as you dig into the past of your loved ones. It would be our pleasure to put the final touches on your family’s keepsake legacy book that can be shared for generations to come.

Whether you are buying this for yourself or as a gift, we hope it provides a meaningful experience for you and your many generations to come.

It is nothing short of a phenomenon that the Ancestors would drop the idea of a GriotBook on a 4X Author who is also the owner and operator of a publishing company since 2007. The GriotBook family wanted to bring the Ancient Artistry of Village Story telling back to the forefront, recreating the spirit of the Griot whose main job was to keep the history of the village. Now let the Journey begin......

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